How Do Peak Hours Work on Lyft?
Most Lyft Riders have been there:
They’re finally ready to leave a party…only to be faced with a higher-than-usual charge on their Lyft App. This higher charge is due to specific timing in the day, week (or if it’s a special event, or a holiday).
During peak hours, riders can expect to see a moderate or significant increase in their usual charge to get from Point A to Point B, and this is because peak hours are the busiest times for Lyft drivers.
As an in-demand rideshare company, Lyft sometimes struggles to have enough drivers on the road to satisfy a high (and consistent) demand for rides.
How Lyft Peak Hours Work
It is important for riders to understand why peak hours occur, and when they occur, in order to plan accordingly.
First of all, peak hours vary by region.
Each and every city has different rush hours, different events and different levels of demand for Lyft drivers.
Due to this variance, peak hours are not the same in every region. In addition, peak hours may not be the same in every section even of a larger city.
For example, peak hours may increase in the downtown core of a larger city on weekends, whereas the same time in the suburbs of the same city may not have an increase in price. That being said, the downtown core would most likely not have peak hours at the same time during a weekday.
Bottom Line: Peak hours vary widely, and are listed in your summaries on your Lyft App.
Next, peak hours may even vary week-to-week.
Lyft prides itself on staying ‘on top’ of local events, ‘special happenings’ and high-demand events in each particular region. For this reason, peak hours can change week-to-week. For example, occasionally large Sports Events are held at venues such as Madison Square Garden in NYC, or at the Rose Bowl ….even a Sunday night!
Inevitably, this drives up demand significantly, and due to a significantly increased demand for Lyft drivers – Lyft must immediately institute Peak Hours – even on a normally slow day (i.e., Sunday evening or a regular weekday evening).
Again, make sure to check your Lyft summary page for the most up-to-date charges and information on peak hours.
Most importantly, peak hours work by the hour (NOT the day of the week; or via a series of regular ‘days per month’), so if a ride is requested or given within a peak hour, it counts as a peak hour charge.
Your Driver Dashboard on your Lyft app displays peak hours, for your convenience.
The Lyft app’s website also provides riders and drivers with further information on peak hours.