How much do you tip Deliveroo drivers?
Should you tip Deliveroo drivers? Deliveroo Tipping
With the rise of food delivery apps, a new dilemma has popped up to puzzle customers. This dilemma is whether or not you tip your food delivery driver. While it is almost protocol to tip your server in a restaurant, many people often forget to tip their delivery drivers. Delivery drivers, just like servers, make it their mission to deliver your food on time.
They hit the streets, battling traffic, avoiding pedestrians, and racing the clock to get to you safely with your food still warm. That’s why, for delivery drivers working for food delivery apps, it is so essential to show your appreciation and help supplement their pay, that is often lower than most food service jobs. This article will go over the key protocols and essential knowledge for tipping your food delivery drivers. Specifically, we will go over tipping procedures and information for tipping food delivery drivers through the food delivery app Deliveroo.
Deliveroo Tipping Rules
Companies often have discrepancies in tipping policies. For instance, UberEats claims that there is “no need to tip your courier” whereas Deliveroo states that tips are “appreciated and encouraged” and give you the option of paying by card or in cash. While you can tip on the app when you pay with a card, many users argue that tipping in advance doesn’t make much sense when you haven’t received your meal and have no idea how quick it will arrive. Additionally, people believe that tipping in advance may make drivers go slower since there is no longer an incentive to give good service. However, if you are thinking of skipping out on the tip, here are some key things to consider.
First and foremost, many companies have a low average base pay for their drivers because there is an expectation that the bulk of their earnings will come from tips. Therefore, if you elect not to tip your driver, you may be seriously hurting your driver’s source of income. Second, you should always consider the level of difficulty your driver may have had to go through to get you your food. If you order thirty pizzas for your office Christmas party, or live at the top of a tenth-floor apartment with a broken elevator, considere adding additional money on top of the 20% for the extra effort your Deliveroo delivery driver had to put in to get you your meal. Even if they are in a car, sometimes delivery couriers will have to climb up stairs, multiple levels, navigate hallways, etc — carrying a package squarely to your doorstep (under time pressure!) is a lot of work for only one person and, as such, the tip should ideally reflect any extra effort.
Speaking of extra effort, always, always remember the weather adds to the effort. If you are ordering in because it’s raining buckets and you don’t want to get soaked, or the roads are so covered in ice you don’t want to risk the dangers of the road, remember that you are making the delivery driver do that in your place. Because of this, it is usually good to tip $3-$5 over the standard tipping amount. So, let’s talk about this standard. The average and appropriate tipping amount is 20% (provided that your meal it brought to you in a timely manner and the weather outside is good).
If there is inclement weather outside, even the best, most prompt delivery driver may have difficulty getting to you on time so factor that into your evaluation of their performance. However, while 20% is the standard, it is a general rule of thumb, that you never tip less than five dollars.
So, remember, whether its cash or card, tip 20% and a little extra depending on how much effort it took for your food to get you. Now that you know the tipping protocol, order up, tip your driver, and enjoy a great meal!