Uber Driver Requirements Malaysia

Uber Malaysia Car Requirements 2019

Malaysia Uber Driver Requirements – Become an Uber driver in Malaysia

Looking to become an Uber driver in Kuala Lumpur or Penang, or any other city in Malaysia? Below, you’ll find detailed information regarding Uber’s car & driver requirements throughout Malaysia.

Uber Malaysia Driver Requirements (2019)
  • Drivers must be Malaysian citizens, in order to work for Uber in Malaysia
  • Drivers must be 21 years of age (or older).
  • Drivers must have a Malaysian Driver’s License
  • Drivers must have a Malaysian identification card
  • Drivers must have a valid car insurance policy (registered under a driver’s name). *If a driver is using their family’s car, their name must be added to the vehicle’s insurance policy, as an official driver of the car
  • Drivers must have access to a smartphone (with an active data plan)
  • Drivers must pass a thorough background check (see details below)
Background Check

You must pass a background check conducted by a third party company contracted by Uber Malaysia.
You must have a clean driving record in order to become an Uber driver in Malaysia.

Background check: make sure that in the past 20 years you have had…

No criminal history.
No outstanding traffic summons.

Types of Uber services available in Malaysia
  • UberX
  • UberXL
  • UberBLACK

Uber Vehicle Requirements Malaysia 2019

Vehicle requirements for UberX:

All UberX vehicles must be manufactured after year 2009 (or later)
UberX vehicles can be any vehicle-body style, with 4 full, independently-opening doors
No cosmetic damage or missing automotive pieces
No commercial branding
No large passenger vans (or commercial/heavy duty trucks)
*Popular car models under this category include Perodua Viva, Perodua Myvi, Honda Insight, Toyota Vios

Vehicle requirements for UberXL:

Must be manufactured after year 2009
Any car body style with 4 full, independently opening doors with minimum 6 person capacity
No cosmetic damage or missing piece/pieces
No commercial branding
No large passenger vans or commercial/heavy duty trucks
*Popular car models under this category include Toyota Vellfire, Toyota Avanza, Toyota Innova, Perodua Alza, Nissan Grand Livina, Proton Exora

Vehicle requirements for UberBLACK:

All UberBLACK vehicles must be manufactured after 2014 (or later)
Minimum 2.0cc engine with leather seats
No cosmetic damage
No commercial branding
No large passenger vans or commercial/heavy duty trucks
*Popular car models under this category include BMW, Proton Perdana, Kia Sportage, Toyota Camry and Mitsubishi ASX

Coverage area and pricing for UberX:
  • Kuala Lumpur
  • Johor Bahru
  • Penang
  • Ipoh
  • Kota Kinabalu
  • Kuching
  • Kuantan

Kuala Lumpur
Base Fare:  RM0.95
Per Minute: RM0.25
Per KM: RM0.60
Minimum Fare: RM0.95
Cancellation Fee: RM5

Johor Bahru
Base Fare:  RM1.00
Per Minute: RM0.25
Per KM: RM0.50
Minimum Fare: RM1.00
Cancellation Fee: RM5

Penang
Base Fare:  RM0.80
Per Minute: RM0.20
Per KM: RM0.55
Minimum Fare: RM0.80
Cancellation Fee: RM5

Ipoh
Base Fare:  RM1.00
Per Minute: RM0.25
Per KM: RM0.50
Minimum Fare: RM1.00
Cancellation Fee: RM5

Kota Kinabalu
Base Fare:  RM0.95
Per Minute: RM0.25
Per KM: RM0.50
Minimum Fare: RM0.95
Cancellation Fee: RM5

Kuching
Base Fare:  RM0.95
Per Minute: RM0.25
Per KM: RM0.50
Minimum Fare: RM0.95
Cancellation Fee: RM5

Kuantan
Base Fare:  RM1.00
Per Minute: RM0.30
Per KM: RM0.60
Minimum Fare: RM1.00
Cancellation Fee: RM5

Coverage area and pricing for UberXL
  • Kuala Lumpur
  • Johor Bahru
  • Penang
  • Kuala Lumpur

Kuala Lumpur
Base Fare:  RM2.50
Per Minute: RM0.40
Per KM: RM0.75
Minimum Fare: RM2.50
Cancellation Fee: RM5.00

Johor Bahru
Base Fare:  RM2.50
Per Minute: RM0.40
Per KM: RM0.75
Minimum Fare: RM2.50
Cancellation Fee: RM5.00

Penang
Base Fare:  RM2.50
Per Minute: RM0.40
Per KM: RM0.75
Minimum Fare: RM2.50
Cancellation Fee: RM5.00

Coverage area and pricing for UberBLACK

Kuala Lumpur

Base Fare:  RM3.00
Per Minute: RM0.50
Per KM: RM1.40
Minimum Fare: RM5
Cancellation Fee: RM5

Becoming an Uber Driver in Malaysia

Getting started with Uber Malaysia is simple:

  1. Complete an application form online, and upload all necessary documents (including driver’s license, and a vehicle’s insurance cover note).
  2. Receive a personal background check
  3. Have your car inspected at any one of Uber Malaysia’s offices (*locations can be found in Petaling Jaya, Selangor; Setia Tropika, Johor or Bayan Lepas, Penang). Make sure to bring along your IC, as well as the car your intending to drive for Uber.
  4. Wait for the background check to be completed (*background checks are conducted by a third-party).
  5. Attend required briefing and training-sessions for driver-partners, which will inform prospective drivers about using the Uber Partner App – as well as give details on basic expectations that Uber passengers will have of Uber Driver-Partners.
  6. Start driving!
How does payment work? 

Each Uber ‘pay period’ begins on Monday (at 4.00am) and ends on the following Monday (at 3:59am).

You will receive an email each Mondays, with a direct link to your pay statement. You can also log in to your Partner Dashboard at partners.uber.com and click on ‘Pay Statements’ (located on the left-hand side of your screen) to see each of your weekly statements.

Your earnings are provided via direct deposit into your bank account every Thursday

.*If you’re currently an Uber driver in Malaysia, and you have not yet entered your banking information, you can do so at vault.uber.com – allowing Uber to pay you via direct deposit.

How do Uber drivers in Malaysia calculate their earnings?

The fare that you see when you end a trip will not be the final amount you are paid for a trip – rather, it is the total amount that is being charged to a passenger. There are several elements that make up this fare total:

  • Trip Fare: this is based on the time and distance of the trip (rates can be found by selecting your city here).
  • Tolls: if you paid a toll while on a trip (or crossed a bridge that required a fee payment), this toll will be included in a passenger’s fare.

Your earnings for each trip will only include Trip Fare and any Tolls, minus Uber’s 25% fee, which is taken out of each trip you complete.

What do ‘Surge’ and ‘Earnings Boost’ mean?

Uber’s ‘Surge Pricing’ occurs when there is an increase in passenger-demand (in other words, there are a high number of riders requesting an Uber, but not enough drivers in a particular area). Uber’s Surge periods are meant to encourage Uber drivers to fill demand in a specific area.

In Malaysia, there are currently three different ‘surge levels’:

  • Yellow: Demand is relatively higher than usual
  • Orange: Demand is getting higher – and it is about to surge even higher
  • Red: Surge pricing is active – fare will be a multiple of 1.0x – 2.0x

An ‘Earnings Boost’ is when an Uber Partner’s App actively displays nearby areas where demand is extremely high (*higher fares are guaranteed for drivers who drive in high-demand areas). Uber drivers can earn more money by driving during busy hours. Uber does not collect any additional fees during Earnings Boost periods – and drivers will receive their full ‘Boost’ amount by driving in high-demand locations (during guaranteed hours), qualifying them for an income ‘Boost’.

How much does Uber deduct from a driver’s earnings?

There is also an Uber Fee associated with each trip, which is 25% of the Trip Fare. This Uber Fee goes toward use of the Uber platform, including: support, credit card processing fees, and marketing to drive additional business to drivers. The Uber Fee is never applied to tolls (for which drivers receive direct reimbursement, in full).

How to maximize your earnings?

Partners in Malaysia who drive during rush hours, from 7.00am-10.00am / 11.00am-2.00pm / 5.00pm-9.00pm, make some of the highest earnings on the Uber platform.

Highly-effective Uber partners know how to be strategic about driving during commutes. Popular pick up points in some of Malaysia’s largest cities include:

  • Petaling Jaya – Sunway Pyramid, Empire Shopping Gallery, Jaya One, Jaya 33, One Utama, Kelana Jaya LRT, Taman Bahagia LRT, Paradigm Mall, Damansara Uptown, Damansara Perdana, Subang SS15
  • Bangsar/Mont Kiara – Bangsar Village, Publika, MidValley, KL Sentral, Mont Kiara
  • Kuala Lumpur – Jalan Bukit Bintang, Jalan Raja Chulan, KLCC, Changkat Bukit Bintang
How much can you earn as a Uber driver?

It is estimated that a typical Uber driver in Malaysia can earn somewhere between RM1,500 to RM4,000 (per month), depending on the frequency of trips; surge pricing; and the amount of ‘boost earnings’ a driver receives.

What is UberDOST?

UberDOST is Uber’s driver-partner referral platform. You can earn RM250 for each friend you refer that completes 25 trips. Currently, it has no minimum requirements (friends and acquaintances can be referred as many times as a driver chooses).

Government Regulations & Uber Malaysia

All current and future Uber drivers need to be aware of on-going and changing government policy, relating to ‘ridesharing/ride-hailing’ platforms in Malaysia.

In January 2017, SPAD chairman Tan Sri Syed Hamid Albar noted that the SPAD Act (designed to regulate ride-share services) was being scrutinised by Malaysia’s Attorney-General’s Chambers. The issue is expected to be tabled in Malaysia’s Parliament in the near future, though no specific time frame has been set.

Currently, as of Summer 2017, it is NOT illegal to be an Uber driver in Malaysia, but drivers should be extremely mindful of the following:

  • There has been incidences of taxi drivers harassing both Uber drivers and passengers throughout Malaysia.
  • SPAD enforcement offices have reportedly confiscated private vehicles used as illegal taxis.
  • Some vehicle insurance policies in Malaysia do not adequately cover collisions incurred when a car is being used to carry fare-paying passengers on the Uber platform (as well as other ridesharing platforms).

Uber is currently operating within a ‘grey area’ of Malaysia’s transportation laws. To avoid issues concerning legality, Uber has advised drivers (especially full-time Uber drivers) to insure their vehicles for both personal and commercial use; to convert their car class to include commercial use; and convert or add a commercial license to their ordinary driver’s license class at the Road Transport Department (JPJ).

When new government regulations on ride-sharing/ride-hailing are available, drivers will ultimately be expected to obtain a Public Service Vehicle License (PSV), and to send their vehicles for routine inspections at Malaysia’s Computerised Vehicle Inspection Centre (PUSPAKOM).

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