An Uber Guide to Denver International Airport

Uber Denver Airport (DEN) – Denver International Airport Uber Guide

Below is a comprehensive guide to using Uber at Denver International Airport in Denver, Colorado (DEN).

This guide has four sections:

  1. For Riders: Getting Picked Up by Uber at Denver Airport
  2. For Riders: Getting Dropped Off by Uber at Denver Airport
  3. For Drivers: Picking Up Passengers at Denver Airport
  4. For Drivers: Dropping Passengers Off at Denver Airport

1. Uber Riders: Getting Picked Up by Uber at Denver International Airport

2. Uber Riders: Getting Dropped Off by Uber at Denver Airport

All Uber Services are allowed to drop off passengers at Denver Airport International Airport.

Request an Uber as you normally would via the Uber App – type in your preferred Denver Airport Terminal as your final destination & your car will take drop you off at the requested departure area.

3. Uber Drivers: Picking Passengers Up at Denver Airport

Uber Denver Airport Rules & Regulations

Uber Staging Lot System at Denver International Airport

Uber Denver International Airport uses a FIFO system (First in First Out), where Uber Drivers must wait in a staging area to receive Uber requests.

To receive a trip request at DEN, enter the dedicated staging lot (map below).

Uber Drivers will be placed in automated queue and receive trip requests based on their position in a ‘virtual’ line.

Map of Denver Airport Uber Staging Area:

uber denver airport staging area 2017 uber denver international airport guide drop off pickup guide uber staging area

Uber Drivers MUST wait for Uber trip requests inside the staging lot. If drivers venture outside the lot, they will be unable to receive requests.

Uber Staging Lots – Different Stagings areas for Different Services

At Denver Airport, there are different staging lots for different Uber Services:

UberX, UberPOOL, UberXL, UberSELECT Staging Lot

  • UberX drivers should navigate to a staging area which is located near the Commercial Holding Lot (north end) located at 7800 Shady Grove Drive (indicated in BLUE in the map above)
  • Enter the north end via E. 80th Avenue (first left after exiting Pena Boulevard – see map below)

UberBLACK, UberSELECT, UberSUV staging area:

  • UberBLACK drivers should navigate to the south end of the Commercial Holding Lot (also located at 7800 Shady Grove Drive (indicated in BLACK in the map above)
  • Enter the lot via the south end of Shady Grove Drive

 

Receiving Pickup Requests at Denver Airport

Once you receive a trip request, you will either drive towards the TERMINALS or the WESTIN HOTEL.

TERMINAL Pick-Ups:

  • Once you receive a request, accept the trip request.
  • Navigate to the Departures Level (located on the 6th Floor) of Denver International Airport.
  • Riders will provide a door number (via the Uber App) to help drivers identify them.
  • *Special Note for UberPOOL at Denver International Airport: for UberPOOL requests, you may have to circle the airport to pick up a second or third passenger

WESTIN HOTEL Pick-Ups:

  • If you receive a Pick Up Request at the Westin Hotel, accept the request & navigate towards the Westin Hotel by following signs for West Terminal, and then heading to Level 1
  • You will be prompted to take a parking ticket (in order to enter into the parking area).
  • Navigate to the Westin Hotel
  • Locate & Pick Up your passenger
  • Exit the parking area within 10 minutes (otherwise, you may be charged an additional fee).

4. Uber Drivers: Dropping Off Passengers at Denver Airport

Dropping Passengers at DEN Terminals:

Dropping off passengers at Denver International Airport is simple — just take your passenger to the appropriate departure terminal — located on the Departures Level, i.e., the 6th Floor of Denver International Airport.

Make sure you continually have the Uber Partner App ACTIVE until you formally leave Denver International Airport grounds.

Westin Hotel Drop-offs:

If you are driving your passenger to the nearby Westin Hotel, simply follow signs for West Terminal and proceed to Level 1. Take a parking ticket to enter the parking area. Navigate to the Westin Hotel, and drop-off your Uber Passenger. Exit the parking facility within 10 minutes (otherwise you may be charged a fee).

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