Uber Minneapolis Airport (MSP) 2019 – Minneapolis-St. Paul International Airport Uber Guide
Below is a guide to using Uber at Minneapolis-St. Paul International Airport in Minneapolis, Minnesota.
This guide has four sections:
- For Riders: Getting Picked Up by Uber at Minneapolis-St. Paul Airport
- For Riders: Getting Dropped Off by Uber at Minneapolis-St. Paul Airport
- For Drivers: Picking Up Passengers at Minneapolis-St. Paul Airport
- For Drivers: Dropping Passengers Off at Minneapolis-St. Paul Airport
1. Uber Riders: Getting Picked Up by Uber at Minneapolis-St. Paul Airport
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Open Uber’s App on your phone or mobile device. Select whichever Uber service option you would like.
UberX, UberXL, UberSELECT, UberBLACK and UberSUV are the services currently available at Minneapolis-St. Paul International Airport.
Select your location when prompted by the app. MSP has specified Pickup Areas for Rideshare & Uber Services. Look for signs which say ‘App-based Ride Services’ and ‘Ground Transport’, and follow them until you reach the correct vehicle pickup area.
2. Uber Riders: Getting Dropped Off by Uber at Minneapolis Airport
To be dropped off at MSP, request an Uber via the Uber App.
Input your preferred Terminal, and your Uber driver will drop you off at your Terminal at Minneapolis-St. Paul Airport’s (Departure Level).
3. Uber Drivers: Picking Passengers Up at Minneapolis-St. Paul Airport
Uber’s FIFO System at Minneapolis-St. Paul Airport
To receive requests at Minneapolis St Paul Airport, stay in the area (indicated in BLUE in the map below):
The exact parameters of this area are:
North of or on Interstate 494
West of Highway 5/Highway 55
East of 12th Avenue South
South of East 56th Street
Waiting for Pickup Requests at Minneapolis-St. Paul Airport
At Minneapolis St Paul Airport, receiving a trip request is different for different services:
For UberX and UberXL: Drivers can stay anywhere in the blue area (but NOT in the purple area).
For UberBLACK and UberSUV: Drivers are required to stay within the Limo Parking Lot (located off Post Road — directly across from the Cell Phone Lot)
Once you receive a Trip Request at MSP:
For UberX and UberXL and UberSELECT:
Terminal 1
Navigate towards the ‘Departures’ area.
Then, follow overhead signs which say ‘TICKETING / CHECK-IN’ to ‘DROP-OFF’. Stay in the LEFT LANE.
You will come to the TOP A HILL/INCLINE — take the FIRST LEFT in front of the blue electronic sign to arrive at the pickup location (which you will see on your LEFT HAND SIDE).
*It is important to note: Do NOT turn left toward ‘RENTAL CAR RETURN’ or ‘PARKING’, ‘BAGGAGE CLAIM’. Also, avoid taking the SECOND LEFT at the departures level.
Terminal 2
Drive toward ‘DEPARTURES’.
Drive PAST the SKYWAY.
You will reach a sign that says ‘AUTHORIZED VEHICLES ONLY.’ Go left & navigate towards the pickup zone.
*It is important to note: Do NOT turn left toward the ‘Commercial Vehicles Only’ lot, and DO NOT pick up riders in the main crosswalk.
For UberBLACK and UberSUV:
Terminal 1
Follow posted signs which say ‘COMMERCIAL VEHICLES ONLY.’
Once you have entered the Payment Terminal area, stay LEFT (follow signs for LIMOS). After you enter the Ground Transport Center, go RIGHT.
Terminal 2
Follow posted signs which say ‘COMMERCIAL VEHICLES ONLY.’
Follow signs for ‘Commercial Vehicles Only.’ Once you have entered the Payment Terminal area, stay RIGHT and use any (UNMARKED) parking space.
UberBLACK and UberSUV vehicles may NOT park in parking spaces which are marked ‘SHARED RIDE’.
Terminal 1 Pickup Area:
Terminal 2 Pickup Area:
4. Uber Drivers: Dropping Off Passengers at Minneapolis-St. Paul Airport
Drop off Uber passengers at Minneapolis-St. Paul Airport at their requested Terminal on the departures level.
Be certain that you have the Uber Driver App turned ON until you leave Minneapolis-St. Paul Airport property.
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